Placing your special order
You can either pick up your order in store or have it shipped directly (drop-ship) to your door!
To place a special-order for pick up, customers are required to pay a 50% non-refundable deposit & $5.00 S/H fee. This amount will be deducted from the final cost of the product(s) when full payment is received on the date of pick-up.
From the date the 50% toy deposit is paid, should the customer decide to cancel their order we will retain the 50% amount as a RE-SHELVING fee.
Arrival times for orders vary due to product availability with the wholesaler.
When you are ready to place your order with us there are a few things you will need:
- Item Name & Product Number (which is found before the item price)
- If placing your order over the phone we will need a credit card number for payment
- Personal information including; phone and email
To place your order you can either; call (250)592-3479 and ask to place a Frisky Business order or pop into the store at our Quadra St location and order in person!