Please note that these resources were current as of November 2024.
AVI Health & Community Services – 250-384-2366: AVI works to improve the lives of people living with HIV or AIDS and to prevent more individuals from becoming infected with the virus. The Positive Wellness Program is designed for people who are HIV+ and/or hepatitis C+. Programming includes:
- Short-term, solution-focused counseling for PWP members, their families and friends (by appointment and on a drop-in basis)
- Advocacy and support with issues regarding income assistance, health care, employment, housing, and legal matters
- Support around social, emotional and practical needs, including up-to-date information about disease management, harm reduction, safer sex, and health and wellness promotion
- Referrals to appropriate community resources, professionals, agencies and institutions
- Persons With Disability status application assessment and assistance
Address: 713 Johnson Street, Victoria, BC
Hours: Monday-Friday 10:00 a.m. – 9:00 p.m. & Saturday-Sunday 2:00 p.m. – 9:00 p.m.
Foundry Victoria Youth Clinic – 250-383-3552: The Victoria Youth Clinic is now part of The Foundry, a not-for-profit confidential and free health care service for youth 12 to 24 years. A doctor, clinical nurse, counsellor, psychiatrist, outreach worker and manager are on staff. Address: 546 Yates Street, Victoria, BC
Hours: Monday-Friday 9:30 a.m. – 4:30 p.m. (Closed 12:30 p.m. – 1:30 p.m. for lunch)
Foundry Virtual BC – 1-833-308-6379: The Foundry Virtual BC is an online platform where young people aged 12-24 and their caregivers can access same day virtual services or schedule a virtual counselling appointment, find peer support, access primary care, get support with employment, access groups & workshops, or browse our library of tools and resources.
Hours: Monday-Friday 10:00 a.m. – 9:00 p.m. & Saturday-Sunday 10:00 a.m. – 6:00 p.m.
Island Sexual Health (ISH) – 250-592-3479: Island Sexual Health Society offers pro-choice and comprehensive sexual health clinics and education programs for all genders, orientations, identities, abilities, and ages in Greater Victoria. Services are confidential and include:
- Sexually Transmitted Infection prevention (PrEP and PEP), testing, treatment, management, vaccination and support
- Pap, pelvic, genital and testicular exams
- Affordable Birth/Bleed Control
- IUD insertions (including emergency contraceptive inserts)
- Gender Affirming Care (Assessment and Surgical Referrals for 16+ years and support and affirming apparel for all ages)
- Pregnancy Testing and Supported Decision Making
- Emergency Contraception (including IUD inserts)
- Free Condoms and Lube
- Education and Information
Address: 3960 Quadra Street, Victoria, BC
Hours: Monday, Tuesday, Friday 9:00 a.m. – 4:00 p.m. & Wednesday-Thursday 9:00 a.m. – 8:00 p.m. Please note phones are only answered 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m. Monday-Friday.
ISH Confidential Q &A Texting Line – 250-812-9374: Many people have questions about sexual health and don’t know where to turn for accurate, appropriate and private information and that’s exactly why The ISH Texting Line is here! This is a confidential and discreet way for young people to access information about sexual health services, education, and supports. Please note that ISH cannot and does not provide medical advice through the texting service nor can you book appointments through this line. If you want to book an appointment please call the ISH Clinic at 250-592-3479. If you are looking for medical information, please call the nurse’s line at 8-1-1.
Options for Sexual Health Sex Sense – 1-800-739-7367: Options for Sexual Health offers current sexual and reproductive health care, information, and education from a feminist, pro-choice sex-positive perspective. Sex Sense is a free and confidential service which offers information and resources on sex, sexuality and sexual health. You can contact Sex Sense by phone, or through the email form on their Sex Sense webpage. Hours of operation are Monday to Friday 9 a.m. to 9 p.m.
Address: 3550 East Hastings Street. Vancouver, BC
Hours: Monday-Friday 9:00 a.m. – 9:00 p.m.
Smart Sex Resource – Smart Sex Resource is a comprehensive sexual health resource that provides local, relevant information and services for British Columbians of all ages. Here you can find sexual health information, where to get tested and other sexual health services in your area. Plus you can interact with an experienced public health nurse through private chat or by sending in a question.
Beacon Community Services – 250-658-6407: Beacon Outreach & Support Services is dedicated to providing timely response-based support to young people and families located around the Saanich Peninsula. Youth Outreach Services assist young people in developing healthy lifestyles while also preserving or reestablishing family connections.
Address: 2723 Quadra Street, Victoria, BC
Hours: Monday-Friday 8:30 a.m. – 4:30 p.m.
Child & Youth Mental Health Intake Victoria – 250-356-1123: Child and Youth Mental Health Victoria provides resources for young people on anxiety, behaviour challenges, mood problems and depression. Youth and families can attend Child & Youth Mental Health Victoria for an intake interview and to access free community-based mental health supports and services. Youth (age 13 and older) are strongly encouraged to attend the clinic with their parents/caregivers. Youth can also participate in the clinic without their parent/caregiver present.
Address: 302-2955 Jutland Road, Victoria, BC
Hours: Monday-Friday 9:00 a.m. – 11:00 a.m.
Discovery Youth and Family Services – 250-519-5313: Discovery Youth and Family Substance Use Services offers free community-based counselling services, access to residential care and treatment for youth struggling with substance use. We assist youth and/or their families to reduce the harms associated with substance use and related issues. Discovery’s services are available to anyone in the community directly or indirectly impacted by substance use.
Address: 530 Fraser Street, Victoria, BC (second floor)
Hours: Monday-Friday 8:30 a.m. – 4:30 p.m.
Kelty Mental Health Resource Centre – 604-875-2084: Kelty Mental Health Resouce Centre supports families across the province to navigate the mental health system, connect with peer support, and access resources and tools to support well-being. Kelty also supports access to services through the Ask Kelty Mental Health tool to connect families to mental health services specific to their needs.
Looking Glass Peer Support – https://www.lookingglassbc.com: Looking Glass Peer Support provides affordable counselling and peer support for those impacted by eating disorders. Looking Glass’s support services include virtual peer support (ages 14+), virtual and in-person peer mentorship (16+), and affordable counselling (19+). Check out the website to register or email with any questions regarding peer support services.
Saanich Peninsula Youth Health Clinic – 250-656-4143: The Saanich Peninsula Youth Clinic offers services for youth ages 12-24 through physicians, nurses, mental health counsellors and peer educators. Services include general health services as well as STI testing, gender-affirming care, mental health follow-ups, safer sex supplies, and birth/bleed control. Counsellors at the Saanich Peninsula Youth Clinic specialize in supporting a spectrum of experiences including depression, anxiety, physical and sexual abuse, grief, ADHD, mood and personality disorders, self-esteem, self-harm, substance use, trauma and PTSD.
Address: 2A – 2379 Bevan Avenue, Sidney, BC
Hours: Thursdays 5:30 P.M. – 7:30 P.M.
Victoria Child Abuse Prevention & Counselling – 250-385-6111: The Victoria Child Abuse Prevention and Counseling supports children, youth, and families in Greater Victoria who have been impacted by abuse, trauma, or violence. Services include counselling and mental health support as well as victim support services to assist and advocate for youth navigating the criminal justice system.
Address: 1208 Wharf Street, Unit 101, Victoria, BC
Hours: Monday-Friday 9:00 a.m. – 5:00 p.m.
Y Mind – : Y Mind is a free seven-week mental wellness program for young people who are struggling with mild-to-moderate anxiety or stress. Anxiety can impact our lives by preventing us from doing what we want or need to do. It can also be an isolating experience. This free program brings young people who have similar thoughts and feelings together. Participants learn evidence-based skills from trained mental health professionals to support mental well-being
A Wellness Centre is a centralized location where youth (up to age 25) will find several health services for mental, sexual, and physical health, and health promotion strategies. Wellness Centres are located on secondary school grounds, however, services are open and available to all youth (up to age 25) and not based on school enrollment. People of any age can access the Wellness Centres and clinics for Naloxone and harm reduction supplies (available anytime during office hours), emergency contraception, STI testing and treatment, and Pap testing. Wellness Centres offer by-appointment and drop-in services, please look at Wellness Centres’ websites for more information on specific service times. Wellness Centres are only operational during the school year.
Wellness Centre at Belmont – 250-519-3580
Address: 3041 Langford Lake Road, Victoria, BC
Hours: Mondays 9:00 a.m. – 3:00 p.m., Tuesdays (see website for more information)
Wellness Centre at Royal Bay – 250-519-3580
Address: 3500 Ryder Hesjedal Way, Victoria, B.C.
Hours: Tuesdays 9:00 a.m. – 11:30 a.m. & Alternating Thursdays 9:00an – 11:00 a.m. (see website for more information).
Wellness Centre at EMCS – 250-519-3487
Address: 6218 Sooke Road, Victoria, B.C.
Hours: Wednesday 9:30 a.m. – 11:30 a.m. A Doctor is available once a month between 12:00 p.m. – 3:00 p.m. Please call the Sooke Health Unit at 250-519-3487 for an appointment and to confirm hours/locations.
Youth Clinics:
Island Health Youth Clinics provides free and confidential health services to young people. At youth clinics, you can talk with a nurse about your health questions, and some sites may have access to other health care practitioners such as physicians, nurse practitioners and counsellors.
Age range, services, and service hours may vary from clinic to clinic; please contact your local *health unit* or clinic for details on available services.
*Sooke Health Unit Youth Health Clinic – 250-519-3487
Address: 6672 Wadams Way #104 Sooke, BC
Westshore High School Colwood Campus Youth Clinic – 250-519-3580
Address: 2139 Sooke Road, Victoria, BC
*Westshore Health Unit Youth Health Clinic – 250-519-3490
Address: 345 Wale Road, Victoria, BC
*Esquimalt Health Unit Youth Clinic – 250-519-5311
Address: 530 Fraser Street, Victoria, BC
Esquimalt High School Youth Clinic – 250-519-5311
Address: 837 Colville Road, Victoria, BC
*Victoria Health Unit – 250-388-2200
Address: 1947 Cook Street, Victoria, B.C.
Oak Bay High School Youth Clinic – 250-388-2200
Address: 2121 Cadboro Bay Road, Victoria, B.C.
Spectrum High School Youth Clinic – 250-388-2200
Address: 957 Burnside Road, W. Saanich, B.C.
Vic High School Youth Clinic – 250-388-2200
Address:1260 Grant Street, Victoria, B.C.
Hope for Wellness Helpline – 1-855-242-3310: The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week. Both phone and online chat services are available in English and French. Telephone support is also available upon request in:
- Cree
- Ojibway (Anishinaabemowin)
- Inuktitut
Supports in Cree, Ojibway, and Inuktitut are not available 24/7, so you may need to call in to find out when a language speaker will be available.
Hours: 24/7
QomQem Coastal Connections Harm Reduction & Health Services – 250 293-0858:
QomQem is a grassroots Indigenous-led outreach program. We offer harm reduction, housing and health care services to Indigenous peoples who are unhoused, precariously housed, and who may be using substances and/or alcohol. They welcome relatives and allies from diverse backgrounds, sexualities, genders, abilities, beliefs, and identities.
Services Include:
- One-on-one healthcare services
- Health and wellness workshops
- Indigenous harm reduction
- Support with housing and food security
- Cultural support and connection
- Land-based healing
Address: 1-744 Fairview Road, Victoria, BC
Hours: Monday-Thursday 10:30 a.m. – 3:30 p.m.
Hulitan Family & Community Services Society – 250-384-9466:
Hultain Family & Community Services offers a variety of services including counselling for youth aged 0-19 and their families presenting with a variety of mental health challenges including complex trauma. The program maintains a focus on healing that incorporates both culturally relevant and mainstream interventions. The purpose of the program is to improve the mental health and overall well-being of the child and their support system. As of October 2024 the program is no longer accepting new referrals. Please check the Hultain Family & Community Services for any updates.
Address: 731 Station Avenue #104, Victoria, BC
Hours: Monday-Friday 9:00 a.m. – 5:00 p.m.
KUU-US Youth Crisis Line – 250-723-2040: The KUU-US Crisis Line Society provides 24-hour crisis services through education, prevention and intervention programs. The Youth Crisis Line provides support to callers experiencing crisis through a non-judgmental approach to listening, and problem-solving, and connects the caller to support services and networks. The KLUU-US Crisis Line is available to people within the Port Alberni area as well as Indigenous people throughout the province of British Columbia.
Address: 4589 Adelaide Street, Port Alberni, BC
Hours: 24/7
Victoria Native Friendship Centre Youth Services – 250-384-3211: The Victoria Native Friendship Centre Youth Services provides a variety of programming and events to stimulate a positive, supportive, and creative environment for Indigenous Youth. Support workers can help to provide guidance and choices to clients so that they can meet their various goals towards their overall well-being. The Youth Services Team (Youth Support Workers and Youth Addictions Worker) provide one-to-one support services for Indigenous youth ages 12-24 who are living in and around the Greater Victoria area. The Young Warriors program is also available for kids ages 7-12 and is offered through the ECD Team.
Address: 231 Regina Avenue, Victoria, BC
Hours: Monday-Friday 8:30 a.m. – 4:30 p.m.
Victoria Native Friendship Centre Primary Care Clinic – 250-940-2669: The Victoria Native Friendship Centre Primary Care Clinic provides longiudinal primary health care services provided by nurse practitioners and family physicians. Primary care services are culturally safe and integrated with VNFCs wide range of health and wellness services. To learn more about how to get connected to a nurse practitioner or family physician for primary care, please call the clinic phone line during the clinics open hours.
Address: Unit 209 – 2951 Tillicum Road, Victoria, BC
Hours: Monday-Friday 9:30 a.m. – 3:00 p.m.
Black Youth Help Line – 1-833-294-8650: The Black Youth Helpline serves all youth and specifically responds to the need for a Black youth-specific service, positioned and resourced to promote access to professional, culturally appropriate support for youth, families and schools. BHL
Services include:
- Youth Helpline & Services
- The BHL Helpline serves as the point of contact for our professional services for youth and families. Service in French and other languages is available upon request.
- Youth And Family Assessments and Intervention
- BHL provides professional and culturally relevant intakes followed by an assessment to help identify the root causes of issues and challenges families are navigating, The follow-up to intake and assessment is the creation of a support plan.
- Stay-In-School Initiatives
- BHL assists in building healthy relationships between schools, families and communities to help youth remain and succeed in school. This may look like addressing students’ diverse needs and/or supporting youth in navigating challenges within the school system.
- Systems Navigation Assistance
- BHL helps address youth’s barriers of access to essential support services. This includes coaching, guiding and exchanging knowledge regarding effectively navigating mainstream systems.
Hours: Daily from 9:00 a.m. – 10:00 p.m.
Community-led Crisis Response Team – 250-818-2454: The Community-Led Crisis Response (CLCR) Team includes both individuals with lived/living experience and mental health professionals. It focuses on health, well-being, and community support. In a crisis, individuals can call or text the Crisis Response Line (250-818-2454), a member of the CLCR team will assess the caller’s needs over phone/text after which the CLCR team will be dispatched for in-person support. The team offers client-centred, consent-based care, in immediate crises, the team also supports the caller with community care planning, resource navigation, safety planning, and (if needed) follow-up care.
Address: 3rd Floor – Access Health Centre 713 Johnson St, Victoria, BC
Hours: Daily from 7:30 a.m. – 12:30 a.m.
Kids Help Phone – Text CONNECT to 686868 or Call 1-800-668-6868: Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, multilingual and confidential support to help all young people. Kids Help Phone offers crisis support by text or phone, professional counselling, and web resources on mental health for young people.
Hours: 24/7
VI Crisis Line – 1-888-494-3888: The VI Crisis Line is a 24-hour Crisis Lines, it also offers Crisis Chat and Crisis Text services, through which we provide short-term nonjudgemental support, crisis intervention, information, and resources. VI Crisis line seeks to empower callers to seek further support, collaborate with callers to form a safety plan and examine ways for them to manage the concerns that led to the call, along with appropriate resources.
Hours: 24/7
Youth in BC – www.youthinbc.com – Youthinbc.com is an online crisis chat service operated by the Crisis Intervention and Suicide Prevention Centre of BC. It provides a confidential platform where youth can have one-on-one chats with trained volunteers and staff from the Crisis Centre. It also offers a lot of information on various youth-related issues and a list of organizations and resources where you can find additional support and resources.
Hours: Daily from 12:00 p.m – 12:00 a.m.
Youth Space Virtual Chat – www.youthspace.ca or Text 778-873-0177: Youthspace.ca is a free online crisis & emotional support chat service for youth under 30 across Canada. We listen without judgement, and keep chats confidential & anonymous.
YES Alliance Club – 250-361-3923: The Alliance Club is a drop-in centre for youth 13 to 19 years old. It provides a safe, healthy space for youth in the downtown. Services include meals, shower and laundry facilities, hygiene products, clothing, computer and TV access, WiFi and drop-in supports. The Alliance Club is a safe and welcoming place for youth of all genders and identities.
Address: 250-361-3923
Hours: Main YES building at 533 Yates Street.
Sanctuary Youth Centre – 250-385-6255: Sanctuary Youth Centre provides a safe and supportive environment for Victoria’s street-entrenched or at-risk youth (ages 14-22). The Centres drop-in program gives youth access to showers and laundry, hot meals and groceries, self-care supplies, mentorship and activities. Sanctuary Youth Centre is pet-friendly!
Address: Church of Our Lord National Historic Site – 767 Humboldt St, Victoria, BC
Hours: Wednesday-Sunday 3:00 p.m. – 7:00 p.m.
Kiwanis Emergency Youth Shelter – 250-386-8282: KEYS is a voluntary program with no costs to youth and their caregivers. Stays at KEYS are typically between 1 and 7 nights, with extensions available based on youth’s goals and needs. Youth 16 years and under require the verbal consent of their legal guardian to access.
KEYS staff work to create a positive, safe, confidential, and non-judgemental space for all youth.
Address: 2117 Vancouver St, Victoria,
Hours: 24/7
Out of the Rain Youth Shelter – 250-415-3856: Out of the Rain Youth Centre provides shelter to unhoused youth in Victoria aged 15-25, during the coldest months of the year. Access to the shelter is based on a first-come-first-serve basis. Pets are allowed.
Address: The shelter rotates among host sites in the community to maximize community resources to meet the needs of unhoused youth. Refer to their Facebook page, for recent announcements.
Hours: Open Daily from 9:00 p.m. – 8:00 a.m. – October 15th – April 15th
Threshold Housing Society – 250-383-8830: Threshold Housing Society provides safe housing and support services for youth and young adults ages 15 to 24 years old up until their 25th birthday. Threshold Housing also offers the Supportive Recovery Program, a residential program for youth who want to reduce their substance use.
Address: 1524 Fort St, Victoria, BC V8S 5J2
Hours: 24/7
Artemis Place – 250-598-5183: The Artemis Young Parent Program supports pregnant teens and young parents in a nurturing community while providing a safe, stimulating environment for their children. In the on-site licensed infant/toddler centre the staff of experienced Early Childhood Educators provide responsive care for the children along with building respectful, trusting relationships with their families. The Artemis team also offers pre-natal and parenting education, individual and group counselling, support and advocacy.
Address: 3020 Richmond Road, Victoria, BC
Hours: Monday-Friday 9:00 a.m. – 4:00 p.m.
The Cridge Young Parent Outreach Program – 250-384-8058: The Young Parent Outreach program is a dynamic resource providing services and support to young pregnant people and families in the Greater Victoria area. These support services are designed to give young pregnant people and families the help and support network they need to have healthy babies and to be effective, successful parents.
Address: 1307 Hillside Avenue, Victoria, B.C
Hours: Monday – Friday 8:00 a.m. – 4:30 p.m.
The Doulas for Aboriginal Families Grant Program – : The Doulas for Aboriginal Families Grant Program (DAFGP) was established to increase healthy birth outcomes for Indigenous families by removing the cost barrier to accessing doula services.The grant program provides Indigenous families living in BC up to $1,200.00 (maximum) of coverage for full spectrum doula support with each pregnancy. To qualify for the grant, either the birthing person or their partner must be of Indigenous descent (First Nation (status or non-status), Métis, and/or Inuit) and reside in BC (both on or off reserve).
HerWay Home – 250-519-3681: HerWay Home (HWH) provides non-judgmental perinatal support for birthing parents who have a history of substance use. Supports are provided to birthing parents during pregnancy up to when their year child reaches 3 years old. Intake is from pregnancy till 3 months. Please note that HerWay Home is working to update the gendered terminology on their website, and services are open to all birthing parents across the gender spectrum.
Services include:
- pregnancy and post-natal information
- primary health care
- drug and alcohol counselling
- parenting support and advocacy
- infant and child services (chestfeeding support, immunizations, development and dental hygiene)
- support around current and past abuse and trauma
- nutrition (meals provided at groups, nutrition information and prenatal vitamins)
- information and advocacy around accessing housing, income assistance, legal advice, employment and training
- outreach and accompaniments
Pacific Postpartum Support Society – Call or Text 604-255-7999: The Pacific Post Partum Support Society provides a variety of free or low-cost programs for parents experiencing a difficult pregnancy or postpartum adjustment, including perinatal depression and anxiety. Support services include telephone and text support, support groups, and resources for non-birthing parents and support
Hours:
Phone Line is open Monday-Friday 10:00 a.m. – 3:00 p.m.
Text Line is open Monday-Friday 10:30 a.m. – 2:30 p.m..
If you reach our voicemail, please leave a detailed message with your contact information so a team member can call you back.
YP3 Youth Prenatal & Parenting Program – 250-686-9118:The Youth Prenatal & Parenting Program (YP3) helps young people (aged 16-29 years) who are pregnant or in the early months of parenting. The program helps them to improve their chances to have healthy pregnancies, develop safe, positive parenting skills and increase coping and decision-making skills. The program specifically supports vulnerable youth who are at risk of becoming homeless and who may have substance use issues. By placing them in a stable Care Family suite for up to 1 year, they are supported as they learn independent living, parenting and life skills.All of programs are voluntary and open to young people of all genders.
Address: 301-1195 Esquimalt Road, Victoria, BC V9A 3N6
Hours: Mondays-Thursdays 8:30 a.m. – 4:30 p.m. & Fridays 8:30 a.m. – 1:00pm
Gender Generations Project – : The Gender Generations Project works to empower Trans, Two-Spirit, Non-Binary, and other gender diverse youth so that they can recognize their potential to be leaders in their own communities. The Gender Generation project hosts biannual weekend retreats for Trans, Two-Spirit, Non-Binary, and other gender diverse youth! Youth learn under Trans+ experts in a variety of fields.
Address:
Hours:
PFLAG Victoria – : Pflag is a national organization that offers peer-to-peer support striving to help all Canadians with issues of sexual orientation, gender identity and gender expression. PFLAG actively assists in the recognition and growth of gay, lesbian, bisexual, transgender, transsexual, two-spirit, intersex, and queer persons and their families and friends, within their diverse cultures and societies.
Address: St. John the Divine at Quadra & Mason in Victoria BC
Hours: PFLAG Meetings are held the 3rd Sunday of each month (except July and August) from 2:00 p.m. – 3:30 p.m.
Victoria Pride Society – : Victoria Pride Society (VPS) is a not-for-profit organization of people dedicated to supporting Greater Victoria’s 2SLGBTQIA+ communities. VPS creates opportunities for visibility, collaboration, ongoing conversations and celebration as we work towards equity for all queer community members.
VPS Services and Supports Include:
- Running year-round programming and events for our queer communities
- Advocating for queer communities locally and nationally
- Supporting local queer communities through our initiatives
- Advocating against ongoing discrimination and oppression
Address: 709 Yates Street, Victoria, BC
QMunity – 604-684-5307: QMUNITY is a non-profit organization that works to improve queer, trans, and Two-Spirit lives. We provide a safer space for 2SLGBTQIA+ people and their allies to fully self-express while feeling welcome and included. Our building serves as a catalyst for community initiatives and collective strength. The QMunity Youth Program Youth Program consists of group drop-in spaces, gender affirming apparel one-on-one support, and referrals and resources for 2SLGBTQIA+ youth ages 25 and under.
Address: 1170 Bute Street, Vancouver, BC, V6E 1Z6
Hours: Monday-Friday 10:00 a.m. – 6:00 p.m.
QChat – Call 1-855-956-1777 or Text 250-800-9036: QCHAT is an LGBTQIA2S+ peer support association made up of peer. QCHAT exists to provide peer support and referral services to youth residing within British Columbia.
Hours: Saturday-Thursday 6:00 p.m – 9:00 p.m.
Trans Lifeline – 877-330-6366: Trans Lifeline is a peer support service run by trans people, for trans and questioning callers. The hotline offers direct emotional and financial support to trans people in crisis – for the trans community, by the trans community. The hotline is staffed exclusively by trans operators, and they are the only crisis line with a policy against non-consensual active rescue, which means they will not call authorities if the caller says they are in danger without their explicit request.
Hours: 24/7